Retail Trainer

Toronto, ON

Retail Field Trainer

Canna Cabana is looking for a Field trainer to work with the retail stores and be a part of the retail success team.

Location - Toronto Ontario

Job Duties

  • Develop, implement, and monitor training programs organization-wide
  • Identify and assess current and future training and development needs of the organization
  • Produce training materials for in-house training
  • Evaluate outsourced training options to determine the best decision for High Tide
  • Oversee the development and administration of job analyses, appraisal schemes, etc. to identify training and development needs
  • Consult with managers and other members of the human resources team to determine needs   
  • Work with management staff to determine training gaps in existing training and make amendments to ensure proper training is delivered to all staff
  • Develop and organize training manuals, educational materials, and any other items used for training
  • Oversee the orientation and onboarding program for all new hires, evaluating its effectiveness and implementing changes as needed
  • Keep up to date with changes in the field of training and development by attending seminars, workshops, webinars, etc. for continuous learning opportunities 
  • Oversee the training and development team
  • Train operational leaders and managers in techniques and skills for training and coaching employees 
  • Evaluate operational leaders performances and effectiveness of training programs being delivered, working towards continuous improvements
  • Provide ongoing coaching to the training and development team 
  • Travel to retail locations as and when required for new store openings and other training needs
  • Develop leadership training modules to create a culture that aligns with company values.
  • Other duties as assigned


  • 8 -10 years of work experience in the retail operation field, with a focus on training and development
  • Demonstrated ability to provide beneficial recommendations to solve HR related issues related to regulations, laws and policies
  • Knowledge of cannabis field and accessories
  • Demonstrated knowledge of change management 
  • Ability to develop and implement successful and effective training and development programs and activities
  • Effective communication skills with individuals at all levels of the organization
  • Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required
  • Strong problem identification and problem resolution skills 
  • Ability to interpret and implement company policies and procedures
  • Extensive people management skills
  • Experience dealing with third parties, consultants, and training specialists 
  • Proven ability to design and implement different forms of training and development