Retail Sales Associate

Grande Prairie, AB

The Retail Sales Associate will primarily be responsible to greet customers and discuss type, quality, and quantity of merchandise or services required. This position will maintain a high level of product and service knowledge. This role will also replace used stock, rotate current stock, and ensure satisfactory inventory levels. The Sales Associate must hold a high school diploma, GED, or equivalent and two years of experience in retail sales. 

 Job Duties

•             Greet customers and discuss type, quality, and quantity of merchandise or services required

•             Maintain a high level of product and service knowledge

•             Replace used stock, rotate current stock, and ensure satisfactory inventory levels

•             Participate in merchandising and promotional activities for accessories

•             Ensure store conditions are consistently upheld to established standards

•             Adapt communication style in order to deliver information effectively to a range of individuals

•             Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner

•             Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities

•             Take orders from customers and prepare products for purchase

•             Ensure that customers are satisfied with the issue resolution as well as the resolution process itself

•             Assist with display of merchandise

•             Assist with inventory management

•             Ensure accuracy in all transactions, inventory, and procedures

•             Participate in all manner of store maintenance

•             Prepare merchandise for purchase

•             Work in partnership with management and other employees to maximize store sales and in-store presence

•             Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager

•             Ensure that all health, safety, and security regulations are adhered to and required standards are met

•             Prepare sales and accept cash, credit card, or automatic debit payment

•             Open/close store, as needed by the Company

•             Other Duties as assigned

 

Job Requirements

•             Sell Safe License and QCW License is mandatory in Alberta

•             High school diploma, GED, or equivalent and good knowledge of Cannabis products and strains

•             Two years of experience in retail sales

•             Proven sales ability with capability to meet and surpass targets and goals

•             Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required

•             Ability to promote products and persuade customers 

•             Strong knowledge of retail sales principles, methods, practices, and techniques

•             Ability to effectively communicate both verbally and in writing

•             Demonstrated time management skills

•             Ability to work individually as well as part of a team

•             High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment

•             High level of integrity and work ethic

 

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

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