
Retail Sales Associate
The Sales Associate will primarily be responsible to greet customers and discuss type, quality, and quantity of merchandise or services required. This position will maintain a high level of product and service knowledge. This role will also replace used stock, rotate current stock, and ensure satisfactory inventory levels. The Sales Associate must hold a high school diploma, GED, or equivalent and two years of experience in retail sales. This position is for Jasper Park Location.
Job Duties
• Greet customers and discuss type, quality, and quantity of merchandise or services required
• Maintain a high level of product and service knowledge
• Replace used stock, rotate current stock, and ensure satisfactory inventory levels
• Participate in merchandising and promotional activities for accessories
• Ensure store conditions are consistently upheld to established standards
• Adapt communication style in order to deliver information effectively to a range of individuals
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
• Take orders from customers and prepare products for purchase
• Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
• Assist with display of merchandise
• Assist with inventory management
• Ensure accuracy in all transactions, inventory, and procedures
• Participate in all manner of store maintenance
• Prepare merchandise for purchase
• Work in partnership with management and other employees to maximize store sales and in-store presence
• Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager
• Ensure that all health, safety, and security regulations are adhered to and required standards are met
• Prepare sales and accept cash, credit card, or automatic debit payment
• Open/close store, as needed by the Company
• Other Duties as assigned
Job Requirements
• Sell Safe License and QCW License is mandatory in Alberta
• High school diploma, GED, or equivalent and good knowledge of Cannabis products and strains
• Two years of experience in retail sales
• Proven sales ability with capability to meet and surpass targets and goals
• Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required
• Ability to promote products and persuade customers
• Strong knowledge of retail sales principles, methods, practices, and techniques
• Ability to effectively communicate both verbally and in writing
• Demonstrated time management skills
• Ability to work individually as well as part of a team
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
• High level of integrity and work ethic
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.